Management Team

Our staff are what makes Watermoor House such a special place to live. They create a warm and welcoming home where our Residents receive the best in professional care whilst respecting their dignity and individual needs.

All our staff are fully trained when they join us and a large proportion of staff have undergone dementia training. We strongly encourage staff development through undertaking other qualifications such as NVQ/CQF levels in Care.

The home is run by a team of managers who are passionate about providing the very best support to residents and staff alike.

Sarah Hocking

Home Manager

Sarah joins us with more than 30 years experience in care for the elderly, with more than 6 in senior positions. Sarah has acted as a quality improvement lead covering 55 services and has a Level 5 in Leadership and Management. She has devoted her time and energy to the elderly since the beginning of her career and supports Watermoor in it’s ongoing endeavours for dedicated and dignified care. Read more

Helen Wallace

Business & Marketing Manager

Helen joined Watermoor with an extensive background in business management and marketing. Helen works in partnership with the trustees, home manager and administrative staff, to monitor key performance indicators and develop the business. She reports to the Board on a monthly basis in order to assist their oversight and to help the operational team with meeting the business objectives of the charity. Read more

Gemma Randall

Deputy Home Manager

Gemma helps to manage the operational day-to-day running of the home and has been at Watermoor for many years developing a solid understanding of care as well as forging good relationships with residents and helping to maintain the family-feel environment at Watermoor House. Gemma holds an NVQ Level 3 in Health & Social Care. Read more

Andrew Bartlett


Andrew has worked in care homes and nurseries and is experienced in providing balanced and nutritious menus. He has Food … Read more

Karen Peyman


Karen has been with Watermoor House for 4 years and is responsible for managing the domestic team who make sure the house is always spotless, and for ensuring the high standard of laundry service for all our residents. Read more


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